Security Guarantee/ Rate Guarantee
If you make a request for booking a short-term apartment through Fortline.ru and get a draw confirmation from Fortline.ru, the amount egual daily rate of a chosen apartment will be blocked / authorized on your credit card. Where this has been requested, the booking shall not be regarded as confirmed one until Fortline.ru receives the Authorization letter. In response of your Letter of Authorization sent by email Fortline.ru sends you the confirmation and Letter of Guarantee you to execute its obligations under this Letter. If you use another method of booking Fortline.ru does not ask after your bank card details.
If you have a letter of Guarantee given by Fortline.ru it means that We - Fortline.ru guarantee you:
-daily rent shall not be changed;
-contents of the Letter guarantee you that all liabilities of the Letter shall be executed.
the amount of this advance payment is daily charge. Fortline.ru asks to make an advance payment in order to reserve a short-term apartment and give Customer a Letter of Guarantee. The methods of deposit: by cash, by credit card, by Western Union payment system, by bank transfer.
There is no charge, no fee to use our listing service. Advanced payment is a returned amount.
The exception when the advance payment is non-return: cancel of resesrvation. I(f you make a cancellation of reservation, you agree to lose an advance payment and in such a way to compensate us our expenses.)
Force Majeure and technical problems:
Fortline.ru guarantees you granting of a short-term apartment pointed in the confirmation or Letter of Guarantee with exception of Force Majeure circumstances.
By way of example force majeure includes, but is not limited to, war, revolution, terrorist act, closure of borders, epidemic, natural catastrophe or other causes that seriously affect both parties and in particular the place and other unforeseeable causes beyond Fortline.ru’ control.
If there’s there are any technical problems inside the flat and use of an apartment becomes unable Fortline.ru shall give you back a penalty equal a double sum of Advance payment.